Terms & Conditions
These General Terms and Conditions ("Terms") govern your use of the Athina Logistics’ website and the logistics services provided by Athina Logistics. By using this website and engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
Athina Logistics offers logistics and transportation services, including but not limited to shipping, freight forwarding, warehousing, customs clearance, and delivery. The scope of these services, rates, and availability may vary depending on the location, time, and specific requirements of each customer.
2. User Obligations
By using our website or services, you agree to:
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Provide accurate, current, and complete information required for the processing of shipments.
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Comply with all applicable laws, regulations, and policies related to the transportation, import, or export of goods.
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Ensure that any items you ship are not prohibited by law, including hazardous materials or restricted goods.
3. Quotations and Pricing
All price quotes provided by Athina Logistics are subject to change and are valid only for a specified period. The final cost of services will depend on various factors, including weight, size, destination, and any additional services requested. Any quoted rates do not include customs duties, taxes, or other charges unless explicitly stated.
4. Payment Terms
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Payment for services must be made according to the agreed terms, whether by credit card, wire transfer, or another method.
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Athina Logistics reserves the right to withhold services or delivery of goods if payment is not received within the agreed-upon timeframe.
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Late payments may be subject to additional fees or interest.
5. Shipping and Delivery
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Athina Logistics will make every reasonable effort to deliver shipments on time but does not guarantee delivery times. Factors beyond our control, such as weather conditions, customs delays, or third-party carrier issues, may affect delivery schedules.
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Title and risk of loss pass to the customer upon handover of goods to the carrier.
6. Limitation of Liability
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Athina Logistics is not liable for any loss, damage, or delay arising from events outside of its control, including natural disasters, strikes, accidents, or regulatory changes.
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In no event shall Athina Logistics be responsible for indirect, incidental, or consequential damages, including loss of profits, loss of business, or damage to reputation.
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Any claims for loss or damage must be submitted in writing within the time limits prescribed by law or international shipping conventions.
7. Insurance
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Customers are responsible for purchasing insurance coverage for their shipments unless otherwise agreed. Athina Logistics may offer insurance options, but we are not liable for any losses that exceed the declared value or that are not covered by insurance.
8. Customs and Regulatory Compliance
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Customers are responsible for providing all necessary documentation and information for customs clearance and compliance with applicable laws.
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Athina Logistics is not responsible for delays, penalties, or confiscations due to incomplete, inaccurate, or false documentation provided by the customer.
9. Termination of Services
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Athina Logistics reserves the right to terminate or suspend services to any customer if they fail to comply with these Terms, engage in illegal activities, or violate any applicable regulations.
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Customers may terminate services at any time by providing written notice, subject to any applicable cancellation fees.
10. Intellectual Property
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All content on the Athina Logistics website, including text, images, logos, and graphics, is the intellectual property of Athina Logistics or its licensors. You may not reproduce, distribute, or use this content without prior written permission.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Belgium. Any disputes arising out of or in connection with these Terms or the services provided shall be subject to the exclusive jurisdiction of the courts located in Liège, Belgium.
12. Amendments
Athina Logistics reserves the right to amend these General Terms and Conditions at any time without prior notice. We encourage you to review this page periodically for updates. Continued use of our services following any changes constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns about these General Terms and Conditions, please contact us at:
Athina Logistics
Address: 52 Rue de l'aéroport, 4460 Grâce-Hollogne
Phone: +32-(0) 4 235 89 78