Privacy Policy

Athina Logistics is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and other relevant business-related information.
Logistics Details: Shipping and delivery information such as order numbers, tracking details, origin, and destination addresses.
Website Usage Information: IP address, browser type, operating system, referring URLs, and your activity on our website through cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To process orders, manage shipments, provide logistics services, and manage customer accounts.
Communication: To respond to inquiries, provide customer support, send updates, and notify you about important information related to our services.
Marketing: To send you promotional materials and information about new services or products if you have opted in.
Improvement: To enhance and improve our services, website functionality, and user experience.
Compliance: To comply with legal obligations, enforce agreements, and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, including:

Logistics Partners: Couriers, shipping companies, and freight operators involved in delivering your goods.
IT and Hosting Providers: For website management and security.
Payment Processors: To process transactions securely.
Legal and Regulatory Authorities: If required by law or for the protection of our legal rights.

4. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. This includes encryption, access controls, and regular security audits. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the following rights concerning your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You may ask us to correct inaccurate or incomplete data.
Erasure: You can request the deletion of your data under certain conditions.
Objection and Restriction: You can object to or restrict the processing of your data in certain circumstances.
Withdrawal of Consent: If we are processing your data based on consent, you can withdraw this consent at any time.

To exercise these rights, please contact us using the details provided below.

6. Cookies

We use cookies to collect data about how you use our website. Cookies help us improve website performance, enhance user experience, and serve relevant advertising. You can manage your cookie preferences in your browser settings.

7. International Data Transfers

If we transfer your personal data outside your country of residence, we will ensure that adequate safeguards are in place to protect your data in compliance with applicable privacy laws.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or relevant laws. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us at:

Athina Logistics
Address: 52 Rue de l'aéroport, 4460 Grâce-Hollogne
Phone: +32-(0) 4 235 89 78